AI for small business, starting with one task you already dislike

A small business doesn't have an IT department to clean up after a bad tool choice. That's why this section begins with one question: which task eats your week and has a clear right answer you can check?

Good candidates are things like drafting replies to common customer emails, turning handwritten notes into a tidy list, or sorting a spreadsheet of invoices. Bad candidates are anything where a wrong answer reaches a customer, a tax filing or a contract without you reading it.

We also watch the money side. Per-seat subscriptions add up fast for a team of six, and a free tier often has different data terms from the paid one. We'll tell you when that matters.

Next on the list: how to get started with AI for small business, and beginner advice for owners with no spare hours.